QA Compliance Manager

Full time

Framingham, MA

The QA Manager is responsible for ensuring Berg Quality Systems are of the highest quality by maintaining and improving compliance to procedures, policies, and guidelines.


  • Assist in the management of the electronic Quality Management System (eQMS) (MasterControl).
  • Author and review SOPs, as well as, review non-departmental SOPs.
  • Provide day-to-day management of document control processes and workflows within the eQMS.
  • Oversee Laboratory notebook management and procedures.
  • Oversee Quality documentation, records, and filing.
  • Assist and facilitate inspection readiness program and procedures.
  • Assist in the review and approval of GMP documentation.
  • Manage change control, CAPA, deviation, and investigation programs
  • Assist in the management of the internal and external audit program, which includes, focus on GxP, GLP, and GCP compliance, regulatory agency inspection readiness, and for-cause inspections.
  • Management of the CRA – eTMF Specialist
  • Provide support to the Clinical team and Laboratory team to ensure compliance with GCP, GLP, and applicable regulatory requirements.
  • Work with clinical operations and regulatory affairs to review regulatory submission documents.
  • Facilitate vendor management for all GxP functional area departments.
  • Assist in the development and approval of Quality Agreements with vendors.
  • Oversee and/or conduct QA review of clinical protocols, Investigator Brochures, and reports.
  • Maintain relationships with vendors, contractors, and consultants to ensure the effective execution of assigned tasks.
  • Responsible for the facilitation and maintenance of training records.
  • Responsible for records management and facilitation of off-site records storage.
  • Assist in the review and completion of Trial Master Files (TMFs).
  • Other duties, as assigned


  • Requires a Bachelor’s (Master’s degree preferred) in a related scientific discipline with 5+ years’ experience in a GxP regulated environment
  • Certified in compliance; preferably in Healthcare Research Compliance ( – if not certified, must obtain certification in 120 days.
  • Must have previous experience with an eQMS System
  • Broad knowledge of clinical processes and procedures, electronic documentation systems, and Good Clinical Practices 21CFR Parts 50, 56, 312 and Good Manufacturing Practices
  • Management experience preferred
  • Must demonstrate attention to detail and excellent record keeping skills
  • Must be proficient in MS Office Suite (e.g. Word, Excel, PPT) required for review and preparation of documents and reports for inspections
  • Proven ability to find creative, practical solutions to complex problems
  • Excellent communication and interpersonal skills
  • Superior and proven organizational skills
  • Ability to multi-task and work in a team-oriented fast-paced environment

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